Terms and Conditions of use.

Please read carefully the terms and conditions of our company before making any order.

If you wish to receive your order in a different address than the one you have stated, please fill it out before saving your order.
If you wish to exchange any product you need to call and notify the shop within 14 days after the delivery date.
Claims for damaged goods must be notified within 24 hours of receipt, please inspect goods immediately.
All products are returned to their original quality and tags have not been removed from the garment. Upon return, proof of purchase should be sent along.

No refunds! 
Exchanges or vouchers can be replaced with the returned product.

The cost of returning and re-dispatching the goods is charged to the customer. The product must be packed very well on its return.

For suitability of goods, please contact the manufacturer.
The company policy is to dispatch goods within 48 hours of receiving your order, however this can vary subject to availability of stock. Times quoted are made in good faith, but shall not be binding. SW ZEN FEMME LTD cannot accept responsibility for transport delays causing late delivery.

The Company guarantees you reliable and first class advice on your purchases.
For any inquiries please call us.